Privacy Policy & Terms of Service

Effective Date: This Privacy Policy and Terms of Service Agreement was last updated on February 6, 2020.

East Coast Float Spa (collectively, East Coast Float Spa Franchising, ECFS Franchising, LLC, East Coast Float, LLC, the “Company” or “we”) reserves the right to edit or remove any material submitted to this website, or stored on its servers, or hosted or published upon this website and also holds the right to revise these terms and conditions periodically. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Visitors are advised to re-read this page periodically to ensure you are familiar with the current version. If East Coast Float Spa intends to use or disclose Personal Information in any way materially different than what is outlined in the below Privacy Policy or make material changes to the below Terms of Service, reasonable efforts will be made to let you know about this change. Any changes made to this Policy or Terms of Service, will be reflected by a change in the effective date above.

Privacy Policy

This Privacy Policy (“Policy”) applies to the Company, its affiliates, subsidiaries, divisions and designees. Accessing this website or other Company  information centers is an active participation in our “Services”. This Policy demonstrates the information collected, shared, used, maintained, and the safeguard of customer personal information (“Personal Information”). This Policy describes how we collect, use, share, and safeguard customer personal information (“Personal Information”). This Policy covers Personal Information we collect anywhere. This includes our stores, our websites, and other websites where we post this Policy (collectively the “website” or the “Site”).

Please thoroughly read this policy to understand our policies and practices regarding your information and how it is treated. If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time. Continued use of our Services after we make changes is deemed to be acceptance of those changes. It is advised to check the policy periodically for updates.

We may share information that does not directly identify you. This information may be in aggregated or anonymous form. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services

  • To protect ourselves from liability

  • Operating and improving our website, business and services; a customer database and other business records may be kept for reasonable means

  • As needed to meet legal, regulatory, insurance, audit, and security requirements

  • As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights and property of the Company, our agents, customers, members, and others, to enforce our agreements, policies and terms of use, in an emergency to protect the personal safety of the Company, its customers, or any person

  • For the purposes of contacting you with regard to a potential franchise opportunity with the Company

  • Sending business communications by postal mail, email, phone to engage in conversation about the Company and other third party products/services available

  • Detecting, preventing and enforcing against fraudulent, malicious or illegal acts that may possibly occur

  • In connection with any proposed or actual merger, sale of company assets, financing or acquisition of all or a part of our business to another company to evaluate and/or perform the transaction, or the liquidation of the Company

Information We Collect

We may automatically collect some information when you come to our website to help us improve our website and your experience on it. What we collect automatically includes information about the computer or device you use to come to our website. This may include the software that runs your computer, the type of software you use to access and search the Internet, the service you use to go online, and the Internet address assigned to your computer. This information helps us make our website work better with your systems. We also collect data about how you use our website such as the times you come to our website and for how long. We may also know what websites you went to before and after our website. It is not uncommon for websites to collect this type of data.

Like many websites, our website uses “cookie” technology. A “cookie” is a small data file. Our website may store cookies on your hard drive. Cookies help us know when you come back to our website. Cookies also help us “remember” information about you. We may try to remember things such as what products you prefer and your login information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make checkout faster. It also helps us make our website more personal to you. You can set your browser to not accept cookies.

Our company and our trusted third parties may share with one another anonymous versions of user information collected at this website. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information.

Our website and our emails may use pixel tags. Pixel tags are small electronic images. We use Pixel tags to deliver cookies, count visits, understand how our website is used and tell how well determine the effectiveness of how our marketing is working. Pixel tags can also tell us if an email has been opened and acted upon. We may also use third-party analytics companies, such as Google Analytics, to help us collect information about our website. These companies may use their own cookies and web beacons on our website.

You may give us “Personal Information” that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, email address, and other information. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us information including but not limited to your age, your gender, and your location.

We may collect information you give us when you buy or use our products and services, create or update accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications.

We may use your Personal Information for the following reasons, including but not limited to: operate and improve our website, business and services; keep a customer database and other business records for reasonable periods; communicate with you by postal mail, email, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from the Company and our select partners (collectively, “Company Communications”); detect, prevent and enforce against fraudulent, malicious or illegal acts; run contests, sweepstakes, programs and surveys; transfer Personal Information to third party vendors, consultants and other service providers (“Vendors”), and our Vendors will use your information to do work for us, and while your Personal Information is captured in the United States for processing by the Company and our Vendors, in addition to the laws in your country of residence, the United States has certain laws that apply to your Personal Information, and these laws may require us to disclose Personal Information to the United States government and other government authorities; combine Personal Information we get from you with information from third parties, if allowed by law, doing this to correct your Personal Information so we can get Company Communications to the right address, and/or to help improve your experience and make it more personal; meet legal, regulatory, insurance, security and processing requirements; for other purposes with your consent or as permitted or required by law.

You can “opt-out” of Company Communications. If you opted-in to our sharing of your Personal Information with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information. You may also ask us to change your preferences for how we use your Personal information. To make these requests, you may follow the opt-out instructions in promotional emails we send to you, or you may contact us at franchising@eastcoastfloatspa.com. Please include your full name, address, phone number and email address. Also, tell us what information you would like to access, change or add to our “opt-out” list. This will help us process your request.

If you would like to opt out of online behavioral advertising, click on one of these links: http://www.aboutads.info/choices or http://networkadvertising.org/choices.

If you “opt-out” of our Company Communications, you may still get business communications. Business communications include order confirmations, product recall information, or other administrative information.

Children’s Online Privacy Protection Act Notification: Our site is designed for adults (18 years of age and older). If you are not 18 or older, you should use the Services only with involvement of a parent or guardian, or not at all. Pursuant to 47 U.S.C. Section 230(d) as amended, the Company hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at the Electronic Frontier Foundation website http://www.eff.org.

Notice to Residents Outside of the United States of America (USA): The Company operates in the USA. Personal information may be accessed by us or transferred to us in the USA or to our affiliates, business partners, or service providers elsewhere in the world. You consent to this transfer, by providing personal information. We will protect the privacy and security of personal information according to this Privacy Policy, regardless of where it is processed or stored.

We take reasonable steps to help protect Personal Information that we have or control against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. If you have questions or concerns about how we use your Personal Information, please contact us at franchising at eastcoastfloatspa.com.

Terms of Service

Read These Terms of Service Agreement Before Accessing Website:

This Terms of Service Agreement sets forth the standards of use of the East Coast Float Spa. By using www.franchise.eastcoastfloatspa.com, www.eastcoastfloatspafranchise.com, and/or www.eastcoastfloatspafranchising.com, you (the “Visitor”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website.

We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted. Your continued use of the Service after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Except as provided in this paragraph, this Agreement may not be amended.

Limitation of Liability and Indemnification

The site is provided on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. The Company shall have no liability for any interruptions in the use of this website, and the Company disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

The Company reserves the right to refuse services and access to its websites without notice.  The Company reserves the right to modify or discontinue the Service with or without notice to the Visitor. The Company shall not be liable to Visitor or any third party should the Company exercise its right to modify or discontinue the Service. Visitor acknowledges and accepts that the Company does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

The Company will not be liable to any party (under any theory of law) in relation to the contents of, or use of, or otherwise in connection with, this website: for any direct loss; for any indirect, special or consequential loss; or for any transaction losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation, or loss or corruption of information or data. These limitations of liability apply even if the Company has been expressly advised of the potential loss.

THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR THE COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEBSITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

Visitor agrees to indemnify and the Company, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Visitor’s use of the Service, the violation of this Agreement, or infringement by Visitor, or other user of the Service using Visitor’s computer, of any intellectual property or any other right of any person or entity.

By use of the website and agreeing to the Terms of Service, you hereby indemnify the Company against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by the Company to a third party in settlement of a claim or dispute) incurred or suffered by you arising out of any breach of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Franchise Offer Disclaimer

This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. An offer is made only by a Franchise Disclosure Document (FDD) in those jurisdictions that require it. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction. The information contained in this website is not inconsistent with our FDD. This website, and/or any advertisements including this website, is not an offering. An offering can only be made by a prospectus filed first with the appropriate state regulatory agencies. Such filing does not constitute approval by those states. CALIFORNIA DISCLAIMER: THESE FRANCHISES HAVE BEEN NOT BEEN REGISTERED UNDER THE FRANCHISE INVESTMENT LAW OF THE STATE OF CALIFORNIA. SUCH REGISTRATION DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION OR ENDORSEMENT BY THE COMMISSIONER OF CORPORATIONS NOR A FINDING BY THE COMMISSIONER THAT THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE AND NOT MISLEADING.

Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Visitors to review said privacy policies of third-parties’ sites.

Disclaimer Regarding Accuracy of Information

While the Company makes every effort to ensure that the information on this website is accurate, the company can make no representations or warranties as to the accuracy or reliability of any information provided on this website, including but not limited to hours of operation, pricing, packages, and services.

Governing Jurisdiction

The Company and its website is operated and provided in the United States of America and in the state of Pennsylvania in particular. As such, we are subject to the laws of the State (Pennsylvania), and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Pennsylvania and the jurisdiction of Chester County, Pennsylvania.

Compliance with Laws

Visitor assumes all knowledge of applicable law and is responsible for compliance with any such laws. Visitor may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Visitor further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

Website Use

All information and provided materials available on the website are not to be replicated or distributed for personal gain or monetary value. Company material is not to be modified or altered. Further distribution of Company materials through other channels are also prohibited, with the exception of materials that are intended to be distributed. All website activities are not to be conducted in a way that is unlawful, illegal, fraudulent, or harmful. Such unlawful, illegal, fraudulent, or harmful activities can be included (but not excluded) to using the website for malicious computer software, trojans, computer virus, spyware, worms, keystroke logger, or rootkit.

This website shall also not be used to send unsolicited commercial communications, indirect marketing, spam, or other forms of commercial advertising. Website material intentions are to expand brand awareness and promote knowledge on the Company’s products and services in the utmost positive way, without harmful intent. You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the online services. The Company does not guarantee that the online services will fully function on any particular device or with any particular software.

You are also responsible for any messaging and data charges, fees and taxes for your use of the online services, including when we communicate with you by text, email or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times. Intellectual property ownership. Any and all rights in the online services are and shall remain the exclusive property of the Company or its licensors.

For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the online services. The online services are licensed, not sold, to you.  Nothing in these terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit or interfere with the Company or its licensors’ rights. Your license to use the online services. Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercial purposes and solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, and display. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these terms expressly grant to you. The Company reserves all other rights.

Copyright and Trademark Information

East Coast Float Spa and logos and designations of East Coast Float Spa are service marks and trademarks of East Coast Float, LLC and licensed for use by ECFS Franchising, LLC. Other product and company names mentioned on the East Coast Float Spa website may be the service marks or trademarks of their respective owners.

Trademarks, service marks, and all graphical elements, including the look and feel appearing on the online services, are distinctive and protected trademarks or trade dress of the Company or its licensors.  The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners. Links to and from the website. You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent. This Website may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on this website

  • Send emails or other communications with certain content, or links to certain content, on this website

  • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites. You may use these features solely as they are provided by us, and otherwise in accordance with any additional terms and conditions we provide with respect to such features

Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you

  • Cause the website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site

  • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Service. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice

  • We may disable all or any social media features and any links at any time without notice in our discretion. If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites

Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act (the “DMCA”), the Company will respond to notices of alleged copyright infringement that comply with the DMCA. If you believe that your copyrighted work is infringed by content appearing on the online services, please provide a written DMCA notice to the Company by mail at 569 E. Gay St. West Chester, PA 19380 or by email at franchising@eastcoastfloatspa.com. Please include the following information in your notice to us: your full name, address, telephone number, email address, a detailed description of the copyrighted work that you believe has been infringed, a detailed description of the content on the online services that you believe infringes the copyrighted work, including information reasonably sufficient to permit the Company to locate the alleged infringing content (e.g., the page on the online services where the alleged infringing content is located), and the following statement, signed by the copyright owner or a person authorized to act on behalf of the copyright owner of an exclusive right that is allegedly infringed: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law. I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner of an exclusive right that is allegedly infringed.”

Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by the Company, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Visitor. Visitor agrees that by accepting this Terms of Use Agreement, Visitor is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

Entire Agreement

The Terms of Service and Privacy Policy constitute the sole and entire agreement between you and the Company with respect to the website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the website.